How can we help?

Need to make changes?

Please log on to your Customer Portal to;

Make a change to your cover
View your cover
Check your renewal date
View your documents and level of cover

Renew your cover
Change your vehicle
View or change contact details and/or address

Have cover but no account?
Create one now

Broken down?

If you have broken down or had an accident please call 01423 535 795 select option 1 and then option 1 again when prompted.

Still need to contact us?

Please complete the email form below.

Email Us

Did you know that you can view and make changes to your cover through our self-service portal by clicking here.

If you’d like to email us please do so using the form below. You are using this form to submit your details to us. The data you provide will be retained to provide you with details of our services. If at any time you want your data removed from our systems, please let us know. Our privacy notice lets you know how we use your data and how to request removal.

What would you like to contact us about?

Subject

Our memberships have a cooling off period of 14 days from the start date. If you wish to cancel your membership outside of this period or if you have made a claim within this period then you will not be entitled to a refund.

Vehicle Registration Number

Reference

Name

Your Message

Call Us

Telephone 01423 535 795

If you have broken down or had an accident select option 1 and then option 1 again when prompted.

We may record telephone calls for your additional security and to help improve our levels of customer service. Calls may also be monitored for staff training purposes.

Opening Times

Our Sales, Renewals and Customer Service Teams are available;
9am to 5:30pm Monday to Friday
We are closed weekends and Bank Holidays.

Our Claims Team is available 24 hours a day, 7 days a week.

Write to us at:

Rescuemycar.com
Clarendon House,
Victoria Avenue,
Harrogate
HG1 1JD

Cost of Living Concerns:

If you are experiencing financial difficulties and are considering amending or cancelling your breakdown cover with us and/or you may have difficulty with future payments, please contact us on 01423 535 795 so we can discuss the situation with you and see what we may be able to do to help. Please get in touch before cancelling any payments or through your bank as this can affect your policy with us and may affect your credit rating and your ability to borrow money.

You can find impartial advice online at https://www.gov.uk/debt-advice